Support

ELSA App – Support Page

Need help using the ELSA app? Our support team is here for you.

Documentation & Guides

Visit our Help Center to:
  • Learn how to set up your EMS device.
  • Understand dashboard readings.
  • Configure schedules and alarms.
  • Export or print historical data.

Troubleshooting

Facing issues? Common solutions include:
  • Checking Wi-Fi/GSM connectivity.
  • Ensuring device is powered and properly linked.
  • Updating the app to the latest version.
Still need help? Contact us below.

Contact Support

Submit a Ticket

Use our contact form to raise a support ticket. We'll respond within 24–48 hours.
Thank you for using ELSA – Energy Management System.