Privacy Policy for ELSA – Energy Management System
At CF Smart Technologies, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you use the ELSA app.
Information We Collect:
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Personal Information: Email address, name, phone number (during signup).
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Device Information: Device ID, model, OS version.
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Usage Data: App interactions, load control activity, alarm configurations.
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Location Data: (If enabled) for device-specific geo-triggers.
How We Use Your Information:
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To provide real-time energy monitoring and control features.
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To send notifications, alarms, and alerts.
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To analyze system performance and offer energy-saving insights.
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To improve user experience and app functionality.
Data Security:
We implement industry-standard encryption and security practices. User data is securely stored on our cloud servers and is never shared with third parties without explicit consent.
Data Retention:
Your device data is stored for six months and automatically deleted afterward unless exported by the user.
Third-Party Services:
We may use third-party services (e.g., cloud platforms, analytics) that are compliant with privacy regulations.
Your Rights:
You have the right to access, update, or delete your personal information. Contact us at
support@cfsmartems.com for data-related requests.
Changes to This Policy:
This Privacy Policy may be updated periodically. We will notify users of significant changes.